TERMS & CONDITIONS

1. Introduction

These Terms & Conditions govern the provision of photography services by Mendeslux Photography (“the Photographer”, “we”, “us”, “our”). By booking a session or event, you (“the Client”) agree to the following terms.

2. Booking & Payment

A booking is confirmed once:
a) A signed agreement has been received, and
b) A non-refundable booking fee of 30% has been paid.
The remaining balance is due no later than 14 days before the session or event date. Failure to make full payment may result in cancellation of services.

3. Cancellation & Rescheduling

If the Client cancels:
a) The booking fee is non-refundable.
b) Cancellations made less than 14 days before the event may require full payment.
Rescheduling requests will be accommodated where possible, subject to availability.If the Photographer is unable to attend due to illness, emergency, or unforeseen circumstances, a suitable replacement photographer will be arranged where possible, or a full refund will be issued.

4. Delivery of Images

a) Delivery timelines are outlined in the selected package.
b) Images are delivered via a private online gallery.
c) RAW/unedited files are not provided.
d) Final edited images are selected at the Photographer’s professional discretion.

5. Artistic Style

The Client acknowledges that they are familiar with Mendeslux Photography’s portfolio and style. Editing decisions are made at the Photographer’s discretion to maintain a consistent artistic standard.

6. Usage & Copyright

All images remain the intellectual property of Mendeslux Photography under UK copyright law.

Clients receive a personal licence to:
a) Download images
b) Print images
c) Share images on social media for personal use

Images may not be:
a) Sold
b) Edited, filtered, or altered
c) Used for commercial purposes without written permission
Mendeslux Photography reserves the right to use images for:
a) Portfolio display
b) Website and blog
c) Social media
d) Marketing and promotional materials

Unless the Client requests otherwise in writing prior to the session.

PRIVACY POLICY

1. Who We Are

Mendeslux Photography is the data controller responsible for your personal data.

Contact Email: hello@mendeslux.com
Business Location: United Kingdom

2. What Information We Collect

We may collect the following personal information:

- Name
- Email address
-Phone number
-Event or session details
-Billing and payment information
-Website usage data (via cookies)

3. How We Use Your Information

Your information is used to:

- Respond to enquiries
- Process bookings and payments
- Provide photography services
- Deliver galleries and products
- Send important service-related communication

We do not sell or share your personal data with third parties for marketing purposes.

4. Your Rights

Under UK data protection law, you have the right to:

- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time

Requests can be made by emailing
hello@mendeslux.com.

5. Cookies

The Mendeslux Photography website may use cookies to:

- Improve website functionality
- Analyse visitor behaviour
- Enhance user experience

You can disable cookies through your browser settings at any time.